We’re Here To Help

4.9/5 Rated

Whether you have a question about our label printers, shipping labels, your order,

or setting up your products, our team is ready to assist.

Contact Support

We’re Here To Help

4.9/5 Rated

Whether you have a question about our label printers, shipping labels, your order,

or setting up your products, our team is ready to assist.

Contact Support

We’re Here To Help

4.9/5 Rated

Whether you have a question about our label printers, shipping labels, your order,

or setting up your products, our team is ready to assist.

Contact Support

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Email Us

hello@postl.co.uk

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Response Time

1 Business Day

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UK Support

Monday-Friday, 9am - 5pm

Need Help With Your Order

Whether you need product advice, printer setup assistance, order updates or technical support, our team is here to help.

We aim to respond within 1 business day.

✓ UK Based Support

✓ 1 Business Day Response Time

✓ Technical Setup Assistance

Need a quick answer?

Find answers to common questions about orders, shipping labels, printers, delivery and support.

How quickly will I receive a response?

We aim to respond to all enquiries within 1 working day. During busy periods, response times may be slightly longer.

 Do you offer support after purchase?

Yes. If you need help setting up your printer, troubleshooting an issue or have any product-related questions, our support team is here to help.

 How quickly do you dispatch orders?

Orders are typically dispatched within 1 working day from our UK warehouse.

What is your returns policy?

We offer a 30-day returns policy. If you’re not completely satisfied with your purchase, please contact us and we’ll be happy to help.

Which couriers and marketplaces are compatible with Postl?

 Postl works with major courier services including Royal Mail, Evri, DPD, DHL, UPS and FedEx, as well as popular marketplaces such as eBay, Etsy, Shopify, Amazon and Vinted.

How can I track my order?

Once your order has been dispatched, you’ll receive a tracking email with details on how to monitor your delivery.

Dedicated Customer Support

At Postl, we’re committed to helping businesses ship faster and more efficiently.

Whether you’re setting up your first thermal printer, choosing the right labels, or troubleshooting an issue, our team is here to help every step of the way.


✓ Friendly UK-based support

✓ Product setup assistance

✓ Fast response times

✓ Help with printer compatibility and shipping platforms

Trusted By UK Ecommerce Sellers

4.9/5 Rated

Exactly what my Etsy shop needed

“Setup took less than five minutes and I’ve printed hundreds of labels without a single issue. Brilliant little printer.”

Sarah M.

Etsy Seller

No more buying ink cartridges

“I switched from a standard printer and the savings on ink alone have made this worth every penny.”

James T.

eBay Seller

Works perfectly with Royal Mail

“Labels print clearly every time and scan first time at the Post Office. Couldn’t ask for more.”

Emma R.

Small Business Owner

Fast & Reliable

“I process orders every day and the printer hasn’t missed a beat. The wireless setup is incredibly convenient.”

Mark D.

Shopify Store Owner

Great Bundle

“The printer arrived with everything I needed to get started. Easy setup and excellent print quality.”

Lisa P.

Online Retailer

Compact but powerful

“It fits neatly on my desk and handles all of my shipping labels without any fuss. Highly recommended.”

Daniel K.

Amazon Seller

Makes dispatching orders so much easier

“I used to spend ages cutting labels and changing ink. Now I can print and stick labels in seconds.”

Rebecca S.

Vinted Seller